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It's no surprise that diversity has been a growing topic across the United States this past year, with 76% of organizations declaring it a stated value, according to PwC's Global Diversity & Inclusion Survey. As the nation becomes more diverse, insurance agencies should identify ways to optimally serve cross-cultural communities.
Agencies that understand the importance of serving diverse communities will experience growth if they thoughtfully plan an outreach strategy and intentionally make decisions and changes. Whether you are already taking steps or just beginning the process, the eight ideas presented above can help grow your agency across diverse cultures.
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