Document review in litigation can be a complex, expensive and labor-intensive process. Now, the tools and methods used to review the massive stores of electronic data, routinely in play for large litigations, are coming under more scrutiny as courts opine on how, or even whether, technology may be used as part of the review process (See Da Silva Moore v. Publicis Group and Global Aerospace v. Landow Aviation).

As a result, some corporations and firms are taking a hard look at their document review approach — especially those with manual processes — trying to assess whether there is a better approach to use and under what circumstances. This assessment certainly isn’t easy given the variety of matters that require review and the cost, risk and timing trade-offs inherent in any document review process. How can you even begin to evaluate which tool or method will provide you or your client the best solution for a given situation?

What is Benchmarking?