Wouldn’t it be nice if firms could use technology to somehow use a sample of relevant documents to find more “like” documents out of 100,000 for document production? Wouldn’t it be nice if law firms had document automation tools to efficiently help create ­appropriate documents and save the client money? Wouldn’t it be nice if law firms could use artificial intelligence (AI) to help with analyzing contracts? While some of these ideas may have seemed like science fiction not too long ago, they are very much a reality in today’s legal industry.

Potential opportunities to infuse technology or process improvements are hidden in the everyday work and tasks of attorneys, secretaries and administrative personnel. However, extracting the ideas, designing solutions, and bringing them to market or pilot within a firm are familiar hurdles. There often is no framework to highlight these opportunities. Further, even if an ­opportunity and a potential solution have been identified, it may fizzle out because it was not effectively presented to leadership.

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