A good listener tries to understand thoroughly what the other person is saying. In the end he may disagree sharply, but before he disagrees, he wants to know exactly what it is he is disagreeing with.
— Kenneth A. Wells’ “Guide to Good Leadership”
I had just completed a withering cross-examination during a trial advocacy program 20 years ago. I was quite full of myself, as I elicited a key admission from a recalcitrant witness who was loathe to help me. A local lawyer, who was serving as one of the teachers for the program, congratulated me, but offered some suggestions as to how I could have better achieved the same result.
January 14, 2010 at 12:00 AM
1 minute read
A good listener tries to understand thoroughly what the other person is saying. In the end he may disagree sharply, but before he disagrees, he wants to know exactly what it is he is disagreeing with.
— Kenneth A. Wells’ “Guide to Good Leadership”
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