Emil Giordano of Norris McLaughlin. Courtesy photo
Mediation is a voluntary process in which an impartial person (the mediator) helps the parties with communication and works to promote reconciliation between the parties, allowing them to reach a mutually acceptable agreement. Mediation can be used in most conflicts ranging from disputes between consumers and merchants, landlords and tenants, and employers and employees, to disputes between family members (i.e., divorce, child custody, and visitation rights). It can also be used for complex business disputes or personal injury matters.
