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Sandy Thomas Alexander “Sandy” Thomas, of Reed Smith.

When Pittsburgh-founded global law firm Reed Smith in 2019 devised a four-year strategy focused in part on reducing overhead costs, leadership thought the goals were aggressive. But in the closing weeks of 2020, many Big Law firms have learned that revisiting the role expenses play in serving clients is part of the new normal.

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Justin Henry

Justin Henry covers business news and trends at law firms, with a particular focus on the Pennsylvania market. Reach him at juhen[email protected] or on Twitter @jstnhenry87

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