The last decade has brought major changes and challenges to both higher and secondary education. Schools constantly find themselves contending with traditional issues such as classroom size, student engagement, access and equality. However, underlying each of these issues is the recruitment, retention, training and hiring of high performing educators. With reduced government funding compelling many school systems to shift their resources, and the new demands brought on by COVID-19, human resource departments have had to adapt to support a changing workforce. One of the primary questions arising from this shift is, how can human resource professionals adapt to attract and retain the best talent? Some schools are turning to Artificial Intelligence (AI) for the answer.

AI has become an increasingly common and vital technology used in homes and businesses. Some of the most common examples of AI today include Google Home, Siri and Amazon Alexa. While AI has existed in some form for decades, in the era of the coronavirus (COVID-19) pandemic, use of AI in the workplace is increasing, as employers seek ways to limit exposure to and prevent the spread of the virus.