Feedback is important to all employees and employers alike. It creates the foundation upon which trust, and growth are built. However, a recent Gallup poll found that only 26% of employees strongly agree that the feedback they are getting is helping them improve their work. Companies and law firms must create a feedback system that allows the employees to grow and move forward and assists the business to grow as well.
In my dual roles as an employment lawyer and as managing partner of the Clark Hill Philadelphia office, I deal with employee reviews and feedback almost daily. I have seen all types of reviews when I represent employers in termination proceedings. In my role as a law firm leader, I do my best to model constructive feedback given so that the employee understands we care about them. Feedback is crucial to their development, even if the feedback is perceived as negative.
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