Amos Goodall has devoted his legal career to helping the “least among us”—the poor, prisoners, the disabled, widows and the elderly. Goodall has been active in educating elder law attorneys and improving the elder law bar. He has a keen legal mind, his compassion (and passion) for aging and disabled clients and their families, and his fervent advocacy for laws and policies make their lives better.
What’s the biggest change you’ve seen in the profession during your career? Increasing automation and commoditization in the practice of law. Especially in a transactions practice, law seems to have sunk into a competition for who can deliver printed or electronic matter—whether wills and trusts, commercial documents, real estate papers—most efficiently. Unfortunately, in every client’s situation, needs and goals are different, and when the work produced for them does not reflect those differences, it cheapens our work and suggests that anyone with access to form templates, whether an expert lawyer, a nonexpert lawyer or a non-lawyer can deliver the same product, so that cost rather than quality seems to drive clients’ decisions.
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