I remember when SEPTA discontinued tokens. I loved the convenience of tokens, how they made it so easy to ride the subway. And since I had always used them, the thought of change was something to avoid. Especially to a new electronic system. The old way was fine.

Then I purchased a SEPTA Key card and discovered that it was more convenient than my beloved tokens. I didn’t have to go to a SEPTA outlet to refill it and I could store the card in my wallet. I realized that no longer having tokens was not a negative, it was a positive.