Rahul Patel and Grant Gaines dare to be different.

The co-founders of Patel Gaines, a small San Antonio real estate and litigation firm, are consciously ignoring long-held views of how to run a law firm. They offer clients 24/7 services without billing them for every call or question; they emphasize teamwork when working with clients; and at a time when many firms are cutting back, they have hired a large support staff so lawyers can devote more time to doing actual legal work.

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