Each of us is vulnerable to suffering a reputational crisis — some more than others. Regardless of the type of law you practice or the environment in which you work, crises are always lurking. But how do you know if and when you are prone? Simple. Pay attention to the warning signs and respond or plan appropriately.
Just as you should slow down on the road if you see a "Dangerous Curve Ahead" sign, you should look for the figurative danger signals at work. I will first explain what a warning sign is and then I will share how to look for your or your clients' warning signs. Finally, I will go over a couple of recent items in the news and analyze where and how the warning signs were missed and thus caused significant reputational and operational disaster. I'll explain how paying attention to the signs could have prevented the crises.
