Writing for the panel, Fifth Circuit Judge James E. Graves Jr. said the court must determine whether the five categories of costs were losses incurred solely as a result of the system failure.
January 17, 2024 at 04:34 PM
3 minute read
A Southwest Airlines Co. appeal of a denial on a massive computer failure claim has been reversed by the U.S. Court of Appeals for the Fifth Circuit.
On July 20, 2016, Southwest suffered a massive computer failure that disrupted about 475,839 customers.
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