While many of us have lived through crises and economic downturns before, I think we can agree that COVID-19 presents unique challenges we haven’t faced before. Widespread social isolation and working from home has become the new norm—and probably will be the status quo for some time.
Businesses in the legal ecosystem—law firms, in-house legal departments, ALSPs and legal technology providers—are understandably concerned. What does this pandemic mean for short- and long-term growth? Will my immediate cash flow be impacted? How do I ensure staff remains productive? How do I close deals with customers I can’t meet face to face, especially when they are dealing with many of the same concerns and uncertainties?
