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Samantha Duke, with Rumberger, Kirk & Caldwell. Samantha Duke, with Rumberger, Kirk & Caldwell.

Virtually any business that contacts customers on their mobile device is at risk for a potential class action lawsuit brought under the Telephone Consumer Protection Act (TCPA), regardless of industry or jurisdiction. The TCPA prohibits the use of automatic telephone dialing systems (ATDS) or “auto-dialers” to contact consumers on their mobile phones, without the consumers’ express consent.

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