Good client communications can be the key factor in bringing a quick end to a malpractice claim or avoiding one altogether.

When a legal malpractice plaintiff claims in court that “I thought my attorney was going to take care of that for me,” or “I would have accepted that last settlement offer had I known my case was weak,” the case will often turn on a jury’s judgment about who is telling the truth. These situations create inherent “fact issues” that can prevent summary judgment.