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How to overcome AI shortcomings to benefit your insurance bu...

In the past year, business leaders have considered how to use artificial intelligence to its maximum potential. Insurance leaders have a secondary consideration: How can we do this without negative impact, while operating in a highly regulated, complex industry? Insurance organizations shouldn't set out to use AI before asking themselves two questions: What customer problem are you trying to solve? And, what business problem are you trying to solve?

Agent & Broker

November 30, 2023, 11:00 PM

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