
For insurance agents and brokers, 2023 was a year of transformation. New technologies and customer priorities have changed the way they interact with and service their insureds, and spreading natural disaster risk driven by climate change has changed the kinds of risks insurers are willing to take on and how they're underwritten. In this slideshow, we'll explore insights from J.D. Power, as well as predictions for what's to come for insurance agents and brokers in 2024.
Agent & Broker
December 26, 2023, 11:07 PM