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Focusing on customer experience is key to managing higher in...

Periods of economic uncertainty are challenging for both insurance carriers and customers. However, the insurance industry cannot expect a lot of sympathy, regardless of the pressures they encounter from reinsurance providers and other macroeconomic issues. So it's incumbent upon them to better educate consumers on benefits beyond premium costs and work with independent agents to create a healthier insurance environment for all.

Agent & Broker

August 09, 2024, 1:00 PM