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Digital services nearly match reputation in carrier selectio...

Digital services are almost as important to consumers as a carrier's reputation when it comes to selecting insurance coverage, a new survey from insured.io has revealed. Their 2024 User Experience Survey showed that while younger generations prioritize digital offerings higher than their elders, customers across all age groups have certain expectations when it comes to their insurer's apps and website.

Agent & Broker

September 04, 2024, 8:55 AM