A panel of lawyers and tech experts reassured attorneys on Friday that legal technologies based on artificial intelligence aren’t destined to replace them but to help them and their clients by sorting through massive amounts of data, aiding with repetitive tasks and eliminating human error.
The discussion, moderated by James Sherer, partner at Baker & Hostetler, and Shan Thever of the New York City Bar Association, was part of the American Bar Association’s annual meeting underway in New York.
Kyla Maloney from the IBM Watson Group said “augmented intelligence” can help processes that are challenging and repetitive so people can take on more-complex tasks.
Amie Taal, a vice president at Deutsche Bank who focuses on digital forensics, cited another benefit: to help companies find internal threats by analyzing employee behavior. She said one organization she previously worked with identified and interrupted an inappropriate employee scheme by creating a risk profile of a cybercriminal that identified internal threats.
Taal also extolled the benefits of AI for legal careers. “We are in an era now where one has to be multidisciplined in order to keep your day job,” Taal said.
Kerri-Ann Bent, a vice president at Barclays Capital, said there’s been a shift for her company and others in financial services in using artificial intelligence methods to become more efficient, citing as one example responding to business inquires that are high in volume but are not complex.
Artificial intelligence is good for law firm business, the panel suggested. Bent said, when it’s time to consider which law firms to hire, companies prefer highly efficient firms, and artificial intelligence can contribute to that.
Andrew Arruda, CEO of AI platform ROSS Intelligence, said the technology isn’t far from advancing to where machines can compile first drafts of legal documents and memoranda.