Imagine a colleague who takes the time to send handwritten notes, the old-fashioned way. They arrive frequently. We huddle to decipher the handwriting. They always say the right thing, congratulating, consoling, complimenting, as the professional and personal events in the lives of his brothers and sisters occasion. And they always end with “Fondly.”

Imagine a colleague who visits every September to wish a Happy New Year (even to the Irish kids), and does it again late in every December. He breezes in, cheerful and sincere, and breezes back out so he can get to everyone. Long after he’s gone, we’re still talking about how lucky we were to be visited.