While digital health tools have gained a degree of acceptance in the market, their transformative potential remains significantly unrealized. Contemporary artificial intelligence (AI) systems continue to amaze and disrupt much of our world—but accelerating the transformation of the healthcare sector will take a fundamentally different approach.

Consumer enthusiasm for AI will not alter the multi-faceted, multi-stakeholder reimbursement system beyond a few incremental steps, and innovative business models will not disrupt or improve the arcane regulatory infrastructure underlying care delivery.