Thumbs Up or Thumbs Down: New York Court Analyzes Meaning and Impact of Emoji in Contract Negotiations
The law in this area is likely to get more complicated before it gets simpler. The 'Lightstone' case shows that even a relatively simple emoji, with relatively straightforward meaning, can lead to a nuanced analysis.
November 14, 2022 at 10:00 AM
9 minute read
A picture is worth a thousand words. Or is it? And which ones? Increasingly, courts have been confronted with those questions in cases involving the interpretation of emojis—graphical icons sent in text messages—in a variety of contexts, including determining whether assent to a contract may be manifested through use of an emoji.
Anyone with a cell phone has seen emojis used in conversation. They can be an efficient way to informally communicate. They can also be maddening, leaving the intent of the sender unclear. There is no emoji dictionary and meaning can differ among users, across generations, based on the context, or even based on the particular sender's mood. To make matters worse, there is no central authority for emoji appearance—the graphic forms are created by device manufacturers and vary widely across devices. For years, the "cookie" emoji (depicted as a chocolate chip cookie on most devices), was depicted as two crackers on Samsung devices. An iPhone user could send that emoji to a friend and see a tasty cookie in her sent text. But if the recipient had a Samsung device, she would see a Saltine, which might not convey the intended sweet message. Samsung has since corrected the issue, but there is substantial variation across devices, further complicating communication, especially with emoji that attempt to depict facial expressions.
That lack of a shared (or even consistently applied) lexicon poses difficult interpretive questions for the law. In some ways, they are familiar. Try as we might to write clearly, unforeseen ambiguities crop up in many contracts—and sometimes creative lawyers use that to their advantage. Courts are therefore familiar with analyzing writings and determining the parties' intent through a variety of means, including prior communications between the parties, the parties' course of conduct, and common usage in the trade. All of these are permissible avenues of inquiry when a contract is ambiguous.
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