internal investigationThe COVID-19 pandemic has drastically altered how companies and outside counsel conduct internal investigations. Due to travel and other restrictions, most internal investigations have moved to a virtual format. Crucial components of the investigation process have been impacted significantly by the need to conduct investigations remotely. And, given the uncertainty about when COVID-19 restrictions will be lifted, it seems likely that virtual internal investigations will be the norm for some time.

However, violations of law, regulations, and company policies will continue. As such, internal investigations will need to proceed, albeit under different circumstances. In order to ensure that remote internal investigations are probative and effective, companies and their outside counsel should employ a few simple and practical practices. This article discusses some of these best practices, which will assist companies and outside counsel to develop a successful process for managing internal investigations in a virtual world.

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