“I’m putting in my notice …” The dreaded conversation; the anxiety of the exit interview. Let’s reframe how we view talent attraction and attrition for good.

The Secret Sauce

During a recent trip to Lawrenceburg, Ind., to share Filene Research Institute’s work at the Indiana Credit Union League’s and Kentucky Credit Union League’s collaborative annual leadership conference, something clicked. The first session had participants work in groups to talk about the best and worst leadership traits. Throughout this discussion my favorite qualities in a leader were highlighted again and again. I’ve studied leadership a lot. In both my undergraduate and graduate programs, I’ve studied my favorite leaders by incorporating parts of their style to mine. I’ve read article after article, like many of you have, too. So, hearing first-hand what makes and breaks a leader from the eyes of credit union team members and board members was like music to my ears.