In this Law Firm Management column, Peter Barrett and Jamie Diaferia present a small snapshot of how a host of cognitive biases work to undermine crisis strategy and leadership. Law firms globally would be advised to dig deeper and consider what more they can do to counter such pernicious and pervasive risks.
April 17, 2019 at 02:45 PM
1 minute read
For law firms navigating complex stakeholder environments and an ever-evolving risk landscape, effective decision-making in crisis situations is essential to ensuring long-term reputational and commercial success.
Yet too often law firm leadership is left flat-footed when crises emerge. Recent history is littered with examples of firms that have failed to predict, mishandled or exacerbated crisis scenarios by making the wrong decisions when it mattered most.
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