When United Airlines Inc. general counsel Brett Hart launched the company’s Pro Bono/Com­munity Service Program in July 2012, the goal was simple — and enormous: to help the underserved solve a wide variety of legal problems.

“Whether your pro bono effort helps one person in need or many, whether it is a large complex and lengthy case, a transaction, or a simple appearance, all pro bono efforts can improve lives and communities,” Hart said.

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