Continuing its scrutiny of the credit reporting industry, the Consumer Financial Protection Bureau reported on December 13 that customers of the “big three” credit-reporting bureaus disputed more than 32 million items in their credit files, with reports of debts under collection triggering the lion’s share of the protests.
Equifax Information Services LLC; Experian Information Solutions Inc.; and TransUnion LLC resolved an average of 15 percent of consumer disputes internally. The rest were referred back to the data furnisher the bank or credit card company or other entity that provided the disputed information, the CFPB said.
