Rosa Martinez was stunned the Social Security Administration suspended her monthly benefits in December 2008. Her shock turned to disbelief when she learned that an outstanding 1980 warrant for a drug charge in Miami was the reason. The disabled 53-year-old from Redwood City, Calif., had never set foot in South Florida or been involved with drugs.

“It was devastating. That was my only source of income,” Martinez said. “The Social Security Administration should be more careful and investigate first before they take people’s benefits away.”