Nathan Cemenska,director of legal operations and industry insights at Wolters Kluwer's ELM Solution. Courtesy photo Nathan Cemenska,director of legal operations and industry insights at Wolters Kluwer’s ELM Solution. Courtesy photo

It’s that time of the year once again, when law firms pledge to hike up their rates and in-house attorneys grumble and groan about the rising cost of doing business with Big Law.