During the pandemic, it often seems like the only certainty is more uncertainty. What in spring of 2020 seemed might be a disruption of a few weeks turned into one that lasted months. The promise of spring 2021 veered off course with the emergence of Delta. Will the new “Delta Plus” variant throw yet another curveball? Time will tell.

All of it has required law firm leaders not only to manage different situations, but to manage differently—to cope with ongoing uncertainty.