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**Editor’s note: This is the first part of a two-part series on client relationship development at midsize firms, and how it is changing.**

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Zack Needles

Zack Needles is Global Managing Editor, Regional Brands at ALM. He is also the Managing Editor of The Legal Intelligencer, Pennsylvania Law Weekly, Delaware Business Court Insider and Delaware Law Weekly. Contact him at 215-557-2373 or zneedles@alm.com. On Twitter: @ZackNeedlesTLI.

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