Why Build Your Own Analytics Discipline?
Building an in-house analytics discipline is no longer just a “nice-to-have” for law firms looking to retain and expand their position in the legal market.
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Measuring maturity is all the rage in legal operations. ACC Legal Operations recently released its “Maturity Model for the Operations of a Legal Department,” which takes a crack at defining the elements of early stage, intermediate and advanced levels of maturity for a variety of different law department activities. CLOC is collaborating on surveys and articles on the same topic. Of course, the question of law department operational maturity was a major focus of the 2017 Law Department Operations Survey.
Now in its tenth year, this survey, which is published in alliance with Consilio, is the oldest and most comprehensive survey that focuses solely on the law department operations function to provide benchmarks that are useful to all law departments. The survey has always focused on the changing roles, responsibilities and expectations of legal operations professionals, but this year, for the first time ever, we asked them to rate themselves and their departments on how far they are along the maturity curve in 13 different areas.
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Building an in-house analytics discipline is no longer just a “nice-to-have” for law firms looking to retain and expand their position in the legal market.
It’s clear these newer entrants to the legal tech space are not afraid of embracing AI in order to drive efficiency and growth, particularly when that means that they can cut costs by bringing legal work in house.
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