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Hand holding mobile phone with chatbot application.

When news broke last year that Stanford student Josh Browder’s ” robot lawyer ” DoNotPay was able to help appeal over 160,000 parking tickets across London and New York City, the legal community had barely heard of a “chatbot.” Since then, chatbots have expanded across the legal industry in ways that have both assuaged and stoked attorneys’ concerns about the technology.

Gabrielle Orum Hernández

Gabrielle Orum Hernández is a reporter with Legaltech News and the Daily Report covering legal technology startups and vendors. She can be reached by email at ghernandez@alm.com, or on Twitter at @GMOrumHernandez.

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