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Hand holding mobile phone with chatbot application.Hand holding mobile phone with chatbot application. ()

When news broke last year that Stanford student Josh Browder’s ” robot lawyer ” DoNotPay was able to help appeal over 160,000 parking tickets across London and New York City, the legal community had barely heard of a “chatbot.” Since then, chatbots have expanded across the legal industry in ways that have both assuaged and stoked attorneys’ concerns about the technology.

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