In early December, we published the results of the 2016 Law Department Operations Survey. Now in its ninth year, this survey, carried out in alliance with Consilio, is the oldest and most comprehensive survey that focuses solely on law department operations to provide useful benchmarks.

One of the least surprising data points each year is the number of different functions typical LDO professionals engage in: They spend more than 5 percent of their time in over 10 areas. In total, 29 percent of that time is spent on technology, information security, electronic discovery and records management.