Lawyers often perceive themselves as stuck in an interesting paradox. On the one hand, they will proclaim they do not have time to learn new technology that could help them build efficiency or new business development techniques. On the other, they will also tell you that they don’t have the same volume of work they once did. The two sides of this paradox are not mutually exclusive.
Savvy lawyers realize that an hour spent on a task, but which cannot be billed to the client, is an easy hour to eliminate. But it goes further: Any hour worked but not realized as collected revenue is an hour that can be targeted for streamlining.
