Integreon, a global provider of outsourced legal, document, business and research support, has implemented BigHand Now as the company’s workflow management platform for its document services and administrative outsourcing business. The BigHand Now workflow platform will be used to streamline Integreon’s service delivery for corporate and law firm clients around the world.

“Integreon places considerable emphasis on innovation and Lean Six Sigma practices,” Al McNee, global head of document services at Integreon, told Legaltech News. “We are constantly on the lookout for ways to improve how we deliver services to clients – including how we leverage technology. With BigHand Now, we saw the opportunity to streamline and automate processes that will enable us to support our global clients more efficiently and effectively. With BigHand Now, we are better able to ensure on-time service delivery, capacity management and global accessibility of projects – all of which add value for our clients.”

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