Colleagues outside of the legal profession often seek to understand why law firms are slow to adopt cloud computing and “as a service” offerings in comparison with other businesses. The answers lie in a deeper understanding of the legal community’s technology adoption psychology.
Lawyers and their firms want to maintain a conservative approach to technology. New technologies are looked upon with automatic suspicion. At the same time clients expect lawyers and law firms to be accessible and available 24/7. Technology tools must perform efficiently, with the high availability, reliability and security now expected by default. Moreover, new attorneys joining a firm are used to today’s “right now” technology and expect it. So why the resistance to adopting new technologies that in fact improve these areas?
