In a world of ever-rising concerns of privacy, security and protecting intellectual property, law firm clients are increasingly information savvy, with expectations that their law firm representation maintains high quality internal information governance (IG) strategies and practices.

Given this trend, law firms need to able to offer clients proof of where they stand on the maturity of these practices, David Vickers of ARMA International, told a standing room only crowd at ILTACON 2015 in Las Vegas.