Reverse mentoring, to put it simply, is when older employees seek training and assistance from younger colleagues better versed in technology — from social media like Facebook and Twitter to the use of smartphones and other devices. A recent story in The Wall Street Journal suggests that reverse mentoring is permeating the workplace, saying “the trend is taking off at a range of companies.” But will law firms that are used to a rigid employment structure based on the partnership track adopt it?
The Journal notes that the concept of reverse mentoring first took off at General Electric in the 1990s, inspired by then-CEO Jack Welch’s efforts to improve his management team’s internet knowledge. The benefits work both ways. Per the article: “Companies say another outcome is reduced turnover among younger employees, who not only gain a sense of purpose but also a rare glimpse into the world of management and access to top-level brass.” Younger staff members get the chance to shine, using their expertise as a means to stand out, and it likely comes naturally, because they grew up with technology that older staff may find intimidating.
