Long the hero of bringing operational efficiency to contract management, back-to-back global crises have revealed one of the most critical superpowers of Contract Lifecycle Management (CLM) technology: Risk Management.

While only 10% of language set out in your contracts is focused on the terms of the services or product that is being delivered, when, where, and for how much, the remaining 90% is a goldmine of business-critical intelligence stipulating what happens when things don’t go as planned. Given the current state of play in 2022, moving from one global crisis to another, “things not going to plan” has become the new normal.