Over the years, eDiscovery technology and best practices have focused on improving the processing of standard documents like word processing files, emails and spreadsheets. “Special” or different files—like audio/video, texts in foreign languages, short message data and, more recently, proprietary applications—have been left behind, slowing the processing and reviewing of these files and thus entire eDiscovery projects.

More recently, specialized technology has been developed and improved to handle these files, as have workflows to take advantage of the platforms available. In this article, let’s continue the conversation from Part 2: Foreign Language Documents, and take a closer look at short message data.