The COVID pandemic heralded massive changes in the legal profession but perhaps none more than a renewed respect for the knowledge management lawyers who were pivotal in the transformation to the all-remote practice. Some may even say the last two years have been the golden age for unsung knowledge management lawyers.

“What was incredibly significant is how our profile and how people’s need for our services … just shot through the roof,” said Ginevra Saylor, the director of innovation and knowledge programs at Gowling WLG in Toronto.