The smartest way to decrease your company’s e-discovery risk is, first and foremost, to find out how your employees are communicating.

At the “Real World eDiscovery Challenges Posed by Communication Tools,” Legalweek 2022 session on Thursday, e-discovery attorneys say that oftentimes, companies don’t keep track of the various tools their employees use to conduct business-related communication, and in turn, end up uncovering the most sensitive content during custodian interviews.