When it comes to phone systems, firms have more options than ever before. Is your phone system still hosted locally in your office or a data center? Have you made the switch to a cloud phone system? Does that system integrate with your collaboration tool, such as Microsoft Teams?
These are all critical questions to be asking if you want to get the most out of your phone system. The answers, and the phone system you ultimately choose to implement, will have significant impacts on things like uptime, disaster recovery, efficiency and cost.