It takes an in-house village to raise a new piece of legal tech—at least all the way to the buying stage, anyway. But for legal departments, securing the approval of a diverse range of internal stakeholders has become increasingly important as they seek to be recognized as an efficient business unit and avoid costly technology misfires. 

“Bad software decisions can sink careers. That has been true forever,” said Mark Yacano, a managing director in the Transform Advisory Services group at Major, Lindsey & Africa.