So far, 2021 does not look much different than 2020—many of us are still working remotely, still dealing with tight budgets and still working within often challenging time frames. And we are all deeply fatigued. Leaders in e-discovery are being asked to address specific challenges within the industry and prioritize the health and wellness of themselves and their teams. It’s not unfamiliar territory, but the urgency to doing so skillfully is new. We’re more openly emotional and people-driven than in the past.

In our first article, we acknowledged the lessons we learned in 2020. In this article, we explore how we (meaning the ESS attorneys/industry) are incorporating those lessons into our work and how we (the authors) anticipate these themes may appear in the e-discovery industry.