When it comes to tech adoption, especially artificial intelligence (AI) and machine learning (ML), the legal industry is far behind its white-collar peers. For example, global investment in fintech in 2018 totaled $41 billion, compared to just $1 billion in legal tech during the same period.

There are a number of factors holding back tech adoption in the legal world, from the conservatism of attorneys, the impact on the billable hour, to broader concerns around efficacy. However, perhaps the biggest barrier to the adoption of advanced decision-making tech is the BlackBox challenge—not knowing how a piece of software arrives at its decision.

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